Effective Date: July 1, 2025
Company: Eat Mo LLC
Contact: admin@eat-mo.com
These Terms and Conditions (“Terms”) govern your use of Eat Mo’s mobile apps and website, including services offered to customers, restaurant partners, and delivery riders.
By creating an account or using any part of the Eat Mo platform, you agree to these Terms.
1. Overview of Services
Eat Mo is a subscription-based food delivery platform connecting:
Customers with local restaurants and cafés
Restaurant Partners with tools to manage orders and delivery
Riders with delivery assignments
We provide the platform; we do not own, prepare, or deliver the food ourselves.
2. Eligibility
You must be at least:
16 years old to use the customer app
18 years old to register as a rider or restaurant partner
You are responsible for keeping your login credentials safe. You must not share your account with others.
3. User Roles and Responsibilities
A. Customers
Provide accurate delivery information
Pay for your order using accepted methods
Treat riders and restaurants with respect
B. Restaurant Partners
Maintain accurate menus and pricing
Fulfill orders promptly
Only upload original content (e.g., menu images)
C. Riders
Deliver food safely and promptly
Follow traffic laws and safety guidelines
Maintain respectful communication with customers and restaurants
4. Subscription Terms (for Restaurants)
Restaurants pay a flat monthly fee to access the Eat Mo platform. No commission is taken from orders.
Subscriptions renew automatically unless canceled
Non-payment may result in account suspension
Fees are non-refundable except as required by law
5. Payments and Payouts
Customers pay directly to the restaurant at checkout (via card, cash, or mobile payment)
Riders and restaurants are responsible for any tax reporting or invoicing required in their jurisdiction
Eat Mo does not handle or hold payment funds between users
6. Account Termination
We reserve the right to suspend or terminate accounts if:
You violate these Terms
You misuse the platform
Fraud or abuse is suspected
You may delete your account at any time in-app or by contacting admin@eat-mo.com.
7. Platform Availability
Eat Mo aims for continuous availability but does not guarantee uninterrupted service. We may need to perform maintenance or updates.
We are not liable for:
Delivery delays caused by restaurants or riders
Food quality or safety
Lost or damaged items during delivery
8. Privacy and Data Use
We care about your privacy. All personal data is handled in accordance with our Privacy Policy.
9. Intellectual Property
All Eat Mo logos, branding, and software are owned by Eat Mo LLC. You may not copy, reverse-engineer, or distribute any part of the platform without written permission.
Restaurants retain rights to their own menus, images, and logos.
10. Limitation of Liability
Eat Mo is not responsible for:
Food preparation or delivery errors
Rider or restaurant misconduct
Customer disputes or failed payments
