Privacy Policy

Privacy Policy

Effective Date: July 1, 2025
Company: Eat Mo LLC
Contact: admin@eat-mo.com

1. Who We Are

Eat Mo LLC (“we,” “our,” or “us”) operates a food delivery platform that includes customer, rider, and business-facing apps. We are committed to protecting your privacy and handling your personal information responsibly.

2. Information We Collect

We collect the following types of personal data, depending on how you use our apps:

🧑‍💼 For Customers:

  • Name

  • Contact details (email, phone number)

  • Delivery address(es)

  • Order history

  • Payment method (processed via third-party providers)

  • Device info & app usage data

🧑‍🍳 For Restaurant Partners:

  • Business name and address

  • Owner's name and contact info

  • Bank account details (for payouts)

  • Menu, pricing, and order data

🛵 For Riders:

  • Name and contact info

  • Identification (for verification)

  • Location (for live delivery tracking)

  • Earnings and payment info

3. How We Use Your Data

We use your information to:

  • Provide and operate the Eat Mo platform

  • Process orders and manage deliveries

  • Handle payments and payouts

  • Offer customer and partner support

  • Improve app features and user experience

  • Communicate important updates or promotions (opt-in)

4. Sharing Your Information

We only share your data:

  • With other users of the platform (e.g. a rider sees your delivery address)

  • With service providers (e.g. payment processors, hosting platforms)

  • When required by law or regulatory authorities

We do not sell your personal data.

5. Data Retention

We retain your data as long as you have an account with us or as needed to comply with legal, tax, or regulatory requirements.

You may request deletion of your account and personal data at any time.

6. Your Rights (Under GDPR)

As a user in the EU or Montenegro, you have the right to:

  • Access your personal data

  • Correct or update your information

  • Request data deletion

  • Object to certain processing

  • Request data portability

To exercise your rights, contact us at admin@eat-mo.com.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, disclosure, or destruction.

8. Third-Party Services

Payments and some features are handled by trusted third-party providers. Their privacy policies apply in those cases (e.g., Stripe, Google Pay, Apple Pay).

9. Children’s Privacy

Eat Mo is not intended for users under 16. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this policy from time to time. If we make significant changes, we will notify you through the app or via email.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, contact us:

Email: admin@eat-mo.com
Company: Eat Mo LLC